BMW Genius

Ask a Genius or Request an Encore Appointment

Contact

Laurel BMW

1800 Bedford St
Directions Johnstown, PA 15902

  • Sales: (866) 980-6516
  • Service: (866) 980-1063
  • Parts: (866) 979-9841
BMW GENIUS HOTLINE.

Looking for more answers while you are on the road or just not near a BMW center? Contact the BMW Genius Hotline  on 1-844-4GENIUS (1-844-443-6487), or via bmwgenius@bmwusa.com




BMW GENIUS APP.


Install the app at www.bmwgeniusapp.com to get 24/7 support on your smartphone or tablet. You'll find helpful how-to videos, model-specific product information and answers to frequently-asked BMW questions.



BMW ENCORE.


Every new car customer at
Laurel BMW is invited to return to the center for a free, personalized tour of your new vehicle. To schedule your appointment with a BMW Genius please call or complete the form above.



NEED A PRODUCT EXPERT?
INTRODUCING THE BMW GENIUS PROGRAM.


At Laurel BMW, you'll now find a product expert who will assist you in finding the perfect vehicle to suit your lifestyle and needs. The BMW Genius is specially trained to demonstrate and explain all aspects of your BMW - before, during, and after your purchase.

Meet our BMW Genius to experience a new way of learning about BMW vehicles, features and innovations for as long and as often as you wish, without pressure to purchase.


THE LAUREL BMW GENIUS.

I will be happy to guide you through the exciting world of BMW products and features to make sure to find the right vehicle for your needs. Please check out our Video Gallery page for my instructional and informative videos!



 


Hello, my name is Steven. Johnstown has been the place I've called home all of my life. I have been with Laurel BMW since November 2014. I have a strong background in customer service and a natural aptitude for technology and computers. My passion for my job comes from getting to help people everyday. The look on someone's face when they understand a feature on their BMW, that they didn't prior to their visit, is absolutely priceless to me. I love to be a part of that moment when a new concept "clicks" for someone. Being that my position is not a sales position, I also enjoy the pressure free interactions I get to have with people who come to our dealership. My goal is to make people feel as comfortable as possible when they are here. You are not just another customer when you are here, you are our guest. I get asked quite a bit what my favorite BMW model is and I have to say the X3 because of it's comfort and size. My hobbies include cooking, writing, shooting .22 rifles and pistols in competition, and traveling to my family's camp near Sinnemahoning, PA.